Famous Roses Guarantee

Exceptional quality is something we guarantee our customers every time they choose FAMOUS ROSES. Likewise, they can benefit from the experience and professional advice of people who know and love roses.

But if there is any reason for dissatisfaction, we guarantee that everything will be resolved immediately and always in your favor. Because we know that only then will they gladly recommend us to other garden enthusiasts.

WHAT DOES THE FAMOUS ROSES WARRANTY COVER?

If a rose bush has been damaged in transit or does not meet quality standards, please notify us within 24 hours of receipt. We only ask that you keep the packaging and its contents.

We guarantee its adaptation to the terrain

Rose bushes are living plants and occasionally there can be problems. If upon receiving a rose bush it meets quality standards but does not adapt to the terrain, we will replace it free of charge. You will only have to pay the cost of shipping by courier. Please plant and care for rose bushes following our instructions.

We guarantee variety (color) and authenticity (original products)

Our rose bushes are original products. Each plant bears the manufacturer's label, which guarantees the authenticity and variety of the rose bush. If the rose bush received does not correspond to the specified variety, it will be replaced free of charge.

We guarantee exceptional quality

All our rose bushes are of premium quality. We source only quality I rose bushes from our suppliers, which we regrade to ensure we only deliver products of exceptional quality. Therefore, the plants that arrive at your home are well developed, without broken branches, broken grafts or roots with problems.

WHAT IS NOT COVERED BY THIS WARRANTY?

This guarantee does not apply in the case of complications that have nothing to do with the quality of the rose bushes provided. We are referring to extreme weather conditions, incorrect application of fertilizers or chemicals to combat diseases and pests, incorrect planting or negligence.

For example, if rose bushes are not protected if they are exposed to temperatures below -10°C, many of them will freeze. Likewise, in the event of floods and muddy soils, the roots will rot, and in periods of drought, if not watered properly, the rose bushes will dry out.

The guarantee of adaptation to the terrain and variety is valid for 6 months from the date of shipment of the rose bushes.

YOUR RESPONSIBILITIES

Care for these rose bushes according to our instructions.